LATE/NO SHOW POLICY
A $15 FEE WILL BE INCURRED IF CLIENTS SHOW UP LATE TO CLASS OR FAIL TO SHOW UP TO THEIR BOOKED CLASS
LATE IS CONSIDERED SHOWING UP TO CLASS ANYTIME AFTER THE SCHEDULED TIME
NO ONE WILL BE ALLOWED TO ENTER THE SPIN ROOM AFTER THE FIRST SONG/FIRST 5 MINUTES AS A SIGN OF RESPECT TO THE CLASS AND ALSO FOR YOUR SAFETY
FIRST TIME RIDERS ARE EXPECTED TO ARRIVE AT LEAST 15 MINUTES BEFORE THE START OF CLASS TO ENSURE THAT THEY ARE SET UP CORRECTLY AND HAVE ANY QUESTIONS ANSWERED
CANCELLATION FEE
CLIENTS MUST CANCEL THEIR BOOKED CLASS (2) HOURS PRIOR TO THE START OF CLASS OR INCUR A CHARGE OF $15
MEMBERSHIP CANCELLATION: WRITTEN NOTIFICATION MUST BE SENT TO INFO@PURPLEPEDAL.COM (5) DAYS PRIOR TO BILLING CYCLE TO BE PROCESSED.
PURPLE PEDAL
/WELLNESS LIVING
WHEN SIGNING UP FOR AN ACCOUNT ENSURE THAT THE FOLLOWING INFORMATION IS FILLED IN TO ALLOW FOR A SMOOTH EXPERIENCE
FULL NAME
PHONE NUMBER
EMAIL
CLEAR HEAD SHOT (FAILURE TO HAVE A PHOTO COULD AFFECT YOU BEING ADMITTED INTO A CLASS)
CARD ON FILE
GROUPON
GROUPONS MUST BE PURCHASED THROUGH THE GROUPON WEBSITE OR IN STUDIO; ONCE PURCHASED FOLLOW THESE STEPS TO GAIN ACCESS*
CREATE AN ACCOUNT ON PURPLEPEDAL.COM/SIGNUP
TO REDEEM
SEND AN EMAIL OF YOUR VOUCHER TO INFO@PURPLEPEDAL.COM WITH YOUR FULL NAME, EMAIL AND PHONE NUMBER THAT WAS USED ON ACCOUNT DURING SET UP
YOU MAY ALSO COME IN STUDIO TO REDEEM YOUR VOUCHER, HOWEVER YOU WILL STILL NEED TO SEND A PICTURE OF YOUR VOUCHER VIA EMAIL
YOUR ACCOUNT WILL THEN BE CREDITED AT THIS POINT AND YOU SHOULD BE ABLE TO ENJOY THE BENEFITS OF YOUR DEAL
ONLY 1 GROUPON PER YEAR/PER CUSTOMER*
IF CLIENTS PURCHASES MORE THAN 1 GROUPON DEAL, THE CLIENT WILL HAVE TO REACH OUT TO RECEIVE A REFUND AS THE ADDITIONAL DEAL WILL NOT BE ACCEPTED
SAFETY/SHOES
Soft soled shoes (such as converse, vans, hoka, addidas ultra boost, nike 270 etc) are not suitable for taking a spin class. Only spin shoes are to be worn. We offer $5 Shoe Rentals.
Shoe rentals are available for rent $5 or unlimited monthly autopay shoe rentals of $35
You will not be allowed in class with soft soled shoes - NO EXCEPTIONS